North American Truck Stop Network

Frequently Asked Questions

VIP Plus Frequently Asked Questions

Q: My points from my old (gold / silver) card won't transfer to my new card.
A: Call NATSN Corporate Office (800)-771-6016 or email Amanda at and we can transfer the points for you.
Please provide the following information:
OLD VIP Card Number
New VIP Plus Card Number
Phone Number


Q: I have a new VIP Plus card, and can't redeem my awards.
A: All new VIP Plus cards must be registered before the cardholder can redeem awards.
To register, Call NATSN Corporate office (800)-771-6016, email Amanda at or visit


For any further questions, please call the NATSN Corporate office at (800)771-6016
or email Amanda at


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